{"id":2185,"date":"2017-12-21T16:38:21","date_gmt":"2017-12-21T16:38:21","guid":{"rendered":"\/blog\/?p=2185"},"modified":"2018-09-21T14:11:40","modified_gmt":"2018-09-21T14:11:40","slug":"inclusivity-in-design-2017","status":"publish","type":"post","link":"https:\/\/www.lemonade.com\/blog\/inclusivity-in-design-2017\/","title":{"rendered":"Moving The Needle: Inclusivity In\u00a0Design"},"content":{"rendered":"<p class=\"graf graf--p\">2017 was a year defined by people leaning in. It was marked by debate on <a href=\"https:\/\/www.wired.com\/story\/the-dirty-war-over-diversity-inside-google\/\" target=\"_blank\" rel=\"noopener\">diversity<\/a>, <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/www.forbes.com\/sites\/glennllopis\/2017\/02\/21\/3-uncomfortable-truths-from-the-grammys-about-diversity-and-inclusion\/#7c98b7be39c7\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.forbes.com\/sites\/glennllopis\/2017\/02\/21\/3-uncomfortable-truths-from-the-grammys-about-diversity-and-inclusion\/#7c98b7be39c7\">inclusivity<\/a>, and <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/www.theatlantic.com\/magazine\/archive\/2017\/04\/why-is-silicon-valley-so-awful-to-women\/517788\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.theatlantic.com\/magazine\/archive\/2017\/04\/why-is-silicon-valley-so-awful-to-women\/517788\/\">sexism<\/a>, from the sterile halls of Silicon Valley to the studios of the entertainment industry, and across the political spectrum.<\/p>\n<p class=\"graf graf--p\">So, what does this have to do with design? Everything, really.<\/p>\n<p class=\"graf graf--p\">Design is a reflection of our society and an indicator of where we are as a culture. What we see from brands in magazines, on our Facebook feeds, and on websites, often mirrors the world in which we live.<\/p>\n<p class=\"graf graf--p\">That\u2019s also why design has the <strong class=\"markup--strong markup--p-strong\">power to<\/strong> <strong class=\"markup--strong markup--p-strong\">inform<\/strong>.<\/p>\n<p class=\"graf graf--p\">Remember the controversy around Facebook\u2019s <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/medium.com\/facebook-design\/how-we-changed-the-facebook-friends-icon-dc8526ea9ea8\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/medium.com\/facebook-design\/how-we-changed-the-facebook-friends-icon-dc8526ea9ea8\">friends icon<\/a>? A woman standing in the shadow of her male counterpart? Caitlin Winner, the Facebook designer responsible for the redesign explained,<\/p>\n<blockquote class=\"graf graf--pullquote graf--startsWithDoubleQuote\"><p>\u201cAs a woman, educated at a women\u2019s college, it was hard not to read into the symbolism of the current icon; the woman was quite literally in the shadow of the man, she was not in a position to lean\u00a0in.\u201d<\/p><\/blockquote>\n<figure class=\"graf graf--figure\"><\/figure>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*2LO5oBJsoKQzT_Bl.\" alt=\"Facebook friends share icon\" width=\"800\" height=\"276\" data-image-id=\"0*2LO5oBJsoKQzT_Bl.\" data-width=\"998\" data-height=\"345\" \/><p class=\"wp-caption-text\">Facebook friends icon redesign by Caitlin Winner<\/p><\/div>\n<p class=\"graf graf--p\">On the decision to use a \u201cbrown hand\u201d in Slack\u2019s \u201c<a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/slackhq.com\/just-press-add-to-slack-4c4ba86aa159\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/slackhq.com\/just-press-add-to-slack-4c4ba86aa159\">Add to Slack<\/a>\u201d update, designer Di\u00f3genes Brito <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/medium.com\/@uxdiogenes\/just-a-brown-hand-313db35230c5\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/medium.com\/@uxdiogenes\/just-a-brown-hand-313db35230c5\">wrote<\/a>:<\/p>\n<blockquote class=\"graf graf--pullquote graf--startsWithDoubleQuote\"><p>\u201cWhy was the choice an important one, and why did it matter to the people of color who saw it? The simple answer is that they rarely see something like that. These people saw the image and immediately noticed how unusual it was. They were appreciative of being represented in a world where American media has the bad habit of portraying white people as the default, and everyone else as deviations from the\u00a0norm.\u201d<\/p><\/blockquote>\n<figure class=\"graf graf--figure graf--startsWithDoubleQuote\"><\/figure>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*Pf0E9C1FIZqlM3ZG.\" alt=\"\u201cAdd to Slack\u201d concept by Di\u00f3genes\u00a0Brito\" width=\"800\" height=\"320\" data-image-id=\"0*Pf0E9C1FIZqlM3ZG.\" data-width=\"1427\" data-height=\"572\" \/><p class=\"wp-caption-text\">\u201cAdd to Slack\u201d concept by Di\u00f3genes Brito<\/p><\/div>\n<p class=\"graf graf--p\">This past year, illustrator Alice Lee released her views on the project of creating WordPress.com\u2019s brand illustrations and her journey to \u201cdemocratize publishing\u201d in the aptly titled, <a class=\"markup--anchor markup--p-anchor\" href=\"http:\/\/byalicelee.com\/wordpress\/\" target=\"_blank\" rel=\"noopener\" data-href=\"http:\/\/byalicelee.com\/wordpress\/\">Inclusiveness in Illustration<\/a>.<\/p>\n<p class=\"graf graf--p\">She outlined a design system embracing the full spectrum of <em class=\"markup--em markup--p-em\">real<\/em> people interacting with a global product; a process that included discussions on subjects such as body type and how to design for gender fluidity.<\/p>\n<blockquote class=\"graf graf--pullquote graf--hasDropCapModel graf--startsWithDoubleQuote\"><p>\u201cSo, how can inclusion and representation be expressed through character design and illustration voice? When you begin with these principles as cornerstones of your brand, rather than tacking them on at the end, they manifest in the design process in straightforward and thoughtful ways.\u201d<\/p><\/blockquote>\n<figure class=\"graf graf--figure\"><\/figure>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*JGY7G4X-05iXSFZ8.\" alt=\"Wordpress marketing site illustrations\" width=\"800\" height=\"362\" data-image-id=\"0*JGY7G4X-05iXSFZ8.\" data-width=\"1091\" data-height=\"495\" \/><p class=\"wp-caption-text\">Inclusiveness in illustration, by Alice Lee<\/p><\/div>\n<p class=\"graf graf--p\">Other interesting initiatives were pursued on the organizational level by major companies proactively creating inclusive teams, processes,\u00a0and methodologies: Airbnb launched a <a href=\"https:\/\/www.fastcodesign.com\/90135013\/airbnb-debuts-a-toolkit-for-inclusive-design\" target=\"_blank\" rel=\"noopener\">toolkit<\/a> for designing inclusive experiences while Microsoft announced a <a href=\"https:\/\/www.microsoft.com\/en-us\/design\/inclusive\" target=\"_blank\" rel=\"noopener\">framework<\/a> for Inclusiveness in Design.<\/p>\n<figure class=\"graf graf--figure\"><\/figure>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*Zr8QOC9OGXPu40zC.\" alt=\"Inclusive Design at Microsoft\" width=\"800\" height=\"173\" data-image-id=\"0*Zr8QOC9OGXPu40zC.\" data-width=\"1072\" data-height=\"233\" \/><p class=\"wp-caption-text\">Inclusive Design at Microsoft<\/p><\/div>\n<p class=\"graf graf--p\">Yet, despite these advances, it\u2019s clear our mirrors still reflect a homogenous digital environment.<\/p>\n<p class=\"graf graf--p\">Some point to lack of diversity in design (see: AIGA\u2019s <a href=\"http:\/\/designcensus2016.aiga.org\/#!\/\">design census<\/a>, or Ekene Ijeoma\u2019s project, \u201c<a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/ethnicfilter.ekeneijeoma.com\/\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/ethnicfilter.ekeneijeoma.com\/\">The Ethnic Filter<\/a>\u201d ) while others may point to leadership within organizations. Even designers that would like to implement more inclusive materials run into barriers \u2014 creating high-quality custom content is expensive (really expensive!), and sourcing images that aren\u2019t overwhelmingly white is pretty difficult.<\/p>\n<p class=\"graf graf--p\">So what does this mean for the state of design in society? We\u2019d like to think that the progress already made by designers like Caillin, Di\u00f3genes, Ekene, and Alice, combined with the fever pitch in the discussion around these issues, served as a wakeup call to our community. Early indications are positive.<\/p>\n<p class=\"graf graf--p\">The most interesting trend we\u2019ve observed this past year, examining some of the biggest brand updates and redesigns in 2017, is an increase in the use of illustration in web design in what we\u2019d like to think (or hope) is in the pursuit of greater diversity and inclusion.<\/p>\n<p class=\"graf graf--p\">Here\u2019s a deeper look at the brands putting inclusivity front and center:<\/p>\n<h3 class=\"graf graf--h3\">1. Asana<\/h3>\n<figure class=\"graf graf--figure\"><\/figure>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*oBOI2_OLB2x2ArUS.\" alt=\"Asana website illustration\" width=\"800\" height=\"413\" data-image-id=\"0*oBOI2_OLB2x2ArUS.\" data-width=\"1440\" data-height=\"744\" \/><p class=\"wp-caption-text\">Illustration by Nick Slater, Design by Zach Miller &amp; Matt Riley<\/p><\/div>\n<p class=\"graf graf--p\">While Asana\u2019s major <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/blog.asana.com\/2015\/09\/the-new-asana\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/blog.asana.com\/2015\/09\/the-new-asana\">rebrand<\/a> happened back in 2015, they\u2019ve been quietly rolling out a new marketing site (and <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/dribbble.com\/shots\/3914067-Ads-Framework-Redesign\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/dribbble.com\/shots\/3914067-Ads-Framework-Redesign\">ads framework<\/a>) over the past year. We\u2019re seeing greater use of white space, a more subdued color palette, and forward-thinking editorial-style illustration in highlighting product use cases.<\/p>\n<h3 class=\"graf graf--h3\">2. Slack<\/h3>\n<figure class=\"graf graf--figure\"><\/figure>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*8EA8RggOZS3zyr40.\" alt=\"Slack homepage illustration\" width=\"800\" height=\"402\" data-image-id=\"0*8EA8RggOZS3zyr40.\" data-width=\"1420\" data-height=\"715\" \/><p class=\"wp-caption-text\">Illustration by Alice Lee, Art direction from Brandon Velestuk &amp; Kristy Tillman<\/p><\/div>\n<p class=\"graf graf--p\">Arguably one of the most-hyped redesigns of the year was Slack. In collaboration with <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/ueno.co\/work\/slack\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/ueno.co\/work\/slack\">Ueno<\/a>, the Slack design team and illustrator, <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/dribbble.com\/shots\/3757963-Slack-com-redesign-Illustrations-01\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/dribbble.com\/shots\/3757963-Slack-com-redesign-Illustrations-01\">Alice Lee<\/a>, were able to create a concise, engaging, inclusive experience that directly speaks to their mission of creating alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier.<\/p>\n<h3 class=\"graf graf--h3\">3. Headspace<\/h3>\n<figure class=\"graf graf--figure\"><\/figure>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*47Br6Mj6vhhfqCW2.\" alt=\"Headspace homepage illustrations\" width=\"800\" height=\"398\" data-image-id=\"0*47Br6Mj6vhhfqCW2.\" data-width=\"1420\" data-height=\"707\" \/><p class=\"wp-caption-text\">Design &amp; Illustration by Chris Markland, Art direction by Anna Charity<\/p><\/div>\n<p class=\"graf graf--p\">This redesign was one of the most significant and extensive we\u2019ve seen so far in 2017. The visual language that they developed is fresh, charming, invigorating, succinct, and unique. Moreover, it\u2019s inclusive, representative of a range of people from all walks of life.<\/p>\n<p class=\"graf graf--p\">We loved their soothing color palette, flat illustration style and subtle use of parallax scrolling on their marketing homepage bringing their whole imaginary world to life.<\/p>\n<h3 class=\"graf graf--h3\">4. Gusto<\/h3>\n<figure class=\"graf graf--figure\"><\/figure>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*3l-hHKPbKGL0ElDI.\" alt=\"Gusto homepage illustration \" width=\"800\" height=\"445\" data-image-id=\"0*3l-hHKPbKGL0ElDI.\" data-width=\"1436\" data-height=\"799\" \/><p class=\"wp-caption-text\">Illustration by Camellia Neri, Design by Natalie Schoch<\/p><\/div>\n<p class=\"graf graf--p\">Gusto unveiled their brand new marketing site back in September. The result was a 180 departure from an image-centric hero section and heavy use of the grid.<\/p>\n<p class=\"graf graf--p\">White space, larger fonts, less text, and beautiful illustrations, characterize their their new look and feel. The site is sprinkled with thoughtful, tasteful nods to the diversity found amongst small business owners and highlights their mission of empowering a better life.<\/p>\n<h3 class=\"graf graf--h3\">5. Evernote<\/h3>\n<figure class=\"graf graf--figure\"><\/figure>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*T-yQEFBEq8wBhieA.\" alt=\"Evernote homepage illustrations\" width=\"800\" height=\"399\" data-image-id=\"0*T-yQEFBEq8wBhieA.\" data-width=\"1416\" data-height=\"707\" \/><p class=\"wp-caption-text\">Illustrations by Carlos Rocafort<\/p><\/div>\n<p class=\"graf graf--p\">While the biggest news around Evernote in terms of design was their iOS update, another under-the-radar update was a pretty big shift in the visual language and layout of their marketing website. The \u201cclean\u201d aesthetic of the app is clearly visible on the page which almost mimics a black page with notes in terms of style.<\/p>\n<p class=\"graf graf--p\">The illustration work is not only beautiful and diverse, but it\u2019s also functional, serving as the vehicle for short marketing movies. Everything about this refresh makes more sense in terms of telling the Evernote story of having your best ideas always with you and always in sync.<\/p>\n<h3 class=\"graf graf--h4\">A few other examples of illustration in web design highlighting inclusivity that stood out in\u00a02017:<\/h3>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*qsDVZI6CYXWJAEHY.\" alt=\"Lattice homepage illustration\" width=\"800\" height=\"398\" data-image-id=\"0*qsDVZI6CYXWJAEHY.\" data-width=\"1418\" data-height=\"707\" \/><p class=\"wp-caption-text\">Lattice<\/p><\/div>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*1WUTxSyV7U8im7zj.\" alt=\"Stride homepage illustration\" width=\"800\" height=\"398\" data-image-id=\"0*1WUTxSyV7U8im7zj.\" data-width=\"1413\" data-height=\"703\" \/><p class=\"wp-caption-text\">Stride<\/p><\/div>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*GiIzCiN8kOY-Scsf.\" alt=\"Kinsta homepage illustration\" width=\"800\" height=\"404\" data-image-id=\"0*GiIzCiN8kOY-Scsf.\" data-width=\"1413\" data-height=\"715\" \/><p class=\"wp-caption-text\">Kinsta<\/p><\/div>\n<div style=\"width: 810px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"graf-image\" src=\"https:\/\/cdn-images-1.medium.com\/max\/800\/0*psCGAlJycwIRyy9w.\" alt=\"US Mobile homepage illustration\" width=\"800\" height=\"406\" data-image-id=\"0*psCGAlJycwIRyy9w.\" data-width=\"1416\" data-height=\"719\" \/><p class=\"wp-caption-text\">US Mobile<\/p><\/div>\n<figure class=\"graf graf--figure\"><figcaption class=\"imageCaption\"><\/figcaption><\/figure>\n<h3 class=\"graf graf--h3\">What to expect in 2018? More inclusivity in visual communication and user experience<\/h3>\n<p class=\"graf graf--p\">The way in which we view the world isn\u2019t simply inherited nor is it static &#8211; it\u2019s something that develops and evolves over time, affected by our choices each and every day.<\/p>\n<p class=\"graf graf--p\">Years like this &#8211; where biases are put front and center serve as a reminder for us to check in and evaluate our own personal lens to become more inclusive and accepting.<\/p>\n<blockquote class=\"graf graf--pullquote graf--startsWithDoubleQuote\"><p>\u201cGoing forward, it won\u2019t be enough to design for some people, or even for most. The real challenge will be to design for all\u201d (<a class=\"markup--anchor markup--pullquote-anchor\" href=\"https:\/\/www.fastcodesign.com\/90153796\/the-9-big-design-trends-that-will-shape-2018\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.fastcodesign.com\/90153796\/the-9-big-design-trends-that-will-shape-2018\">Co.Design<\/a>)<\/p><\/blockquote>\n<p class=\"graf graf--p\">2017, for better or for worse, certainly served as an awakening to us all.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A look at how illustration played a major role in 2017\u2019s biggest redesigns.<\/p>\n","protected":false},"author":20,"featured_media":2197,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"puppies_section":[],"class_list":{"0":"post-2185","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-transparency","8":"post-hentry"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Moving the Needle: Inclusivity in\u00a0Design<\/title>\n<meta name=\"description\" content=\"2017 was marked by debate on diversity, inclusivity, and sexism, from the sterile halls of Silicon Valley to the studios of the entertainment industry. 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