Mischa B

NEW YORK, NY

Insured since Sep 2016

COFFEE ORDER

I don't drink caffeine!

ALBUM/PLAYLIST

In a Major Way, by Earl Stevens

NYC SPOT

Washington Square Park

FAVORITE WEBSITE

SoundCloud

FAVORITE QUOTE

"Pain is inevitable, suffering is optional"

FAVORITE THING ABOUT LEMONADE

Easy and clean UI, fast response, great customer service and mission

What comes to mind when you hear ‘insurance?’

Insurance is typically a pain in the ass!

What about ‘Lemonade insurance?’

I’ve had Lemonade for about three years. It has been out of sight, out of mind for me. But recently, my car was broken into, and I had a lot of stuff stolen. I was like, “oh, I think my renters insurance covers this,” so I filed a claim on the Lemonade app.

How was your experience filing the claim?

It was great. I had a phone call with Megan, a claims rep, and she was really good about communication. She kept me updated throughout the process. I never wondered what was going on. It took ten days, and my claim was approved. It was easy.

Aside from your claim, how's your experience with Lemonade?

It’s been good. I wanted to know that if something bad happened, I would have peace of mind. I like the Giveback program, where unused premiums are donated to charity.

Do you ever talk to your friends about Lemonade?

All the time! I just made a recommendation to someone the other day. I’ve referred 4 friends. I’ve had such a great experience with Lemonade, so I’m always telling other people about it.